Strong technical expertise alone is no longer enough for Risk, Compliance, Audit, and Control professionals. Through realistic, business-driven scenarios, this interactive course develops the communication, influence, and leadership skills needed to manage difficult conversations, challenge effectively, and deliver impactful messages to senior management and boards.
Why soft skills are the real issue
Standing your ground under business pressure
Delivering difficult feedback to a peer
Delivering bad news to the Board
Influencing a peer without formal authority
Communication compass + written action plan